TG Base · AI products
AI support. Human control.
Our AI assistant helps online-store teams answer customers using conversation history, store policies and verified order data. Powered by Claude API, with the final response in the operator’s hands.
Already used in real work. Claude API is integrated to generate suggested multilingual replies.
From a customer question to a reviewed reply
- 1An operator reads the customer’s question and the preceding conversation.
- 2Relevant store policies and verified order details provide the factual context for the suggestion.
- 3The assistant suggests a reply in the customer’s language using Claude API.
- 4The operator checks the facts and tone, edits the suggestion as needed and decides what to send.
Illustrative workflow — not a screenshot or a live customer example.
A TG Base product
AI customer-support assistant
Small e-commerce teams handle questions about orders, delivery and returns alongside running their store. This TG Base product helps an operator prepare a reply using the conversation context, store policies and verified order data.
Already used in real work. Claude API is integrated to generate suggested multilingual replies.
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